My Behaviour Support Pty Ltd supports people with disability, so this website needs to work for as many people as possible. That includes people who use screen readers, keyboard navigation, magnification or voice control.
Standard we build to
This website is being built to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. A full conformance evaluation has not yet been completed, so we do not claim full conformance at this time.
We target the Web Content Accessibility Guidelines (WCAG) version 2.2, Level AA. WCAG 2.2 has been a published W3C Recommendation since October 2023 and is the current version of the standard.
A newer version, WCAG 3.0, is still in development. It is an incomplete Working Draft with a conformance model the W3C has not finalised, and the W3C advises it is not expected to become a completed standard for some years. We are tracking it, but we build to WCAG 2.2 because that is the standard that can be tested and relied on today.
How we test
We check the website at 2 stages:
- On every build, automatically: structural accessibility auditing with axe-core across every page (missing labels, ARIA roles, heading order, landmarks), and W3C HTML validation. A build cannot ship with a critical or serious structural issue.
- Before a release, by a person: an audit in a real browser with Lighthouse covering colour contrast and touch target size, and manual keyboard-only navigation of every interactive element.
Automated tools cannot detect every barrier, and passing them is not the same as conforming to WCAG. Some criteria, such as whether help is offered consistently or whether a login process relies on a memory or transcription test, can only be judged by a person, and we assess those manually.
Known limitations
Our referral and feedback forms are provided by Astalty, a third-party platform that we embed but do not control. These forms may not meet the same standard as the rest of the website. If a form does not work for you, you can call or email us instead, and we will take your referral or feedback that way.
Tell us about a barrier
If you encounter something on this website that you cannot access, we want to hear about it. Please tell us the page you were on and what happened, and we will respond as soon as we can.
- [email protected]
- 0415 930 548
- Suite 6, Shops 10-11, 38 Exchange Parade, Narellan NSW 2567
If you are not satisfied with our response, you can contact the Australian Human Rights Commission, which handles complaints under the Disability Discrimination Act 1992 (Cth).