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My Behaviour Support
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Behaviour support

How behaviour support works

Behaviour support helps people, families and support teams understand behaviours of concern. Here is each step, from referral to review.

Make a Referral See the 6 steps
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The basics

What is behaviour support?

Behaviour support works out why a behaviour of concern happens, then builds skills so the person has other ways to cope. Their own goals shape the plan.

Reducing behaviours of concern is one aim, but the bigger aims are quality of life, dignity and inclusion. Under the NDIS, this is called positive behaviour support.

We work with children, teenagers and adults at home, at school, at work and in the community. Sessions are usually every fortnight.

Families, carers and support workers are part of every step. We coach them so the strategies carry on between our visits.

Why choose My Behaviour Support

  • Person-centred and evidence-based
  • Passionate about helping people reach their goals
  • Clear, practical Behaviour Support Plans
  • Close work with families and support teams
  • Ongoing support, training and review
How it works

The 6 steps of behaviour support

Every participant moves through the same 6 steps, from referral to regular review. Each step builds on the last.

  1. Referral and first phone call

    You or your support coordinator send us a referral. We call to hear more and check for any risks. Then we book your first visit.

  2. Functional Behaviour Assessment

    We meet the person and find out why the behaviours happen. We talk with the people around them, watch daily routines and use assessment tools.

  3. Strategy development and trial

    We work with everyone involved to try strategies that aim to reduce behaviours of concern. We adjust them as we see what helps.

  4. Behaviour Support Plan

    We write a plan the person and their supporters can follow each day. It covers prevention, changes to the environment and what to do in a crisis.

  5. Putting the plan in place

    We coach families, carers and support staff, face to face or online, until everyone feels confident. We send the plan to the NDIS.

  6. Review and monitoring

    We check the plan regularly, usually every fortnight, and update it as needs change. Restrictive practices stay a last resort, with a goal to reduce them.

Our services

The services behind each step

Each step uses one or more of our 5 NDIS positive behaviour support services.

See all 4 services
01

Behaviour Support Plans

A clear plan everyone can follow 02

Reducing Restrictive Practices

Keeping restrictive practices as a last resort 03

Family & Carer Training

Training for families, carers and staff 04

Implementation & Review

Checking the plan and updating it as needs change
Common questions

Questions about how behaviour support works

A calm moment at home during a support session Still have a question? Call 0415 930 548
01. Does behaviour support only focus on behaviours of concern?
No. We also help the person build skills such as emotional regulation, communication, social skills and independence. These give them other ways to get their needs met, and the Behaviour Support Plan sets out how.
02. Who do you provide behaviour support for?
We support NDIS participants of all ages, from young children to older adults. Many live with autism, ADHD, intellectual disability, acquired brain injury or a mental health condition. Some have lived through complex trauma.
03. Where do behaviour support sessions happen?
Sessions happen wherever the behaviour happens, such as home, school, work, senior living facilities or the community. We visit people across South West and Western Sydney. Training can be face to face or online.
04. How do you work with families and support providers?
We work closely with everyone in the person's circle of support, including families, carers, schools, support coordinators and support workers. We share training and resources and keep in touch, so the plan stays practical for the people using it.
05. How do I start behaviour support?
Start by sending us a referral through our website. We call to arrange a first consultation and risk assessment, then guide you through the service agreement before the Functional Behaviour Assessment begins. Participants, families and support coordinators can all refer.

Make a referral to start behaviour support

Step 1 is a referral. Fill in our referral form and our team will call you to talk through what happens next.

Make a Referral Or call 0415 930 548